Shipping policy
At Campus Vendor, we facilitate a marketplace where students can buy and sell items from each other. As such, shipping arrangements are the responsibility of the individual buyer and seller. This Shipping Policy outlines the expectations regarding shipping practices, including responsibilities and communication. By using Campus Vendor, you agree to comply with this policy.
1. Shipping Overview
1.1. Buyer and Seller Responsibilities
Campus Vendor serves as a platform for transactions between buyers and sellers. Each seller is responsible for setting their own shipping policies and arrangements. Buyers should communicate directly with sellers to discuss shipping options, costs, and delivery methods.
1.2. Shipping Areas
Shipping is primarily intended for transactions within Enugu State University of Science and Technology (ESUT) and surrounding areas. Buyers should confirm shipping availability with the seller prior to completing a purchase.
2. Order Processing
2.1. Communication
After a purchase, it is the buyer's responsibility to contact the seller to discuss shipping details. Sellers should provide information on their preferred shipping methods and expected delivery times.
2.2. Time Frames
While Campus Vendor does not dictate processing times, sellers are encouraged to process orders promptly and communicate any potential delays to the buyer.
3. Shipping Methods
3.1. Flexible Shipping Options
Sellers may choose from various shipping methods based on their preferences. Buyers are encouraged to inquire about available options and associated costs when negotiating the sale.
3.2. Shipping Costs
Shipping costs will vary based on the seller’s chosen method and buyer's location. Buyers should confirm all costs prior to finalizing the purchase.
4. Delivery Expectations
4.1. Estimated Delivery Times
Estimated delivery times depend on the arrangements made between the buyer and seller. Buyers should discuss expected delivery times directly with the seller.
4.2. Tracking Orders
If a seller provides tracking information for the shipment, it will be shared with the buyer for tracking the delivery status.
5. Delivery Issues
5.1. Lost or Damaged Items
In the case of lost or damaged items during shipping, buyers should contact the seller directly to resolve the issue. Sellers may work with their shipping carriers to address any problems.
5.2. Incorrect Shipping Information
Buyers are responsible for providing accurate shipping information at the time of purchase. Campus Vendor is not liable for delays or issues that arise due to incorrect addresses or missing information.
6. Policy Modifications
Campus Vendor reserves the right to modify this Shipping Policy at any time. Any changes will be communicated through the platform and will take effect immediately for future transactions. Continued use of Campus Vendor after changes are made constitutes acceptance of the updated policy.
7. Contact Us
For any questions, concerns, or assistance regarding shipping, please contact us at:
Email: support@campusvendor.com
Address: Campus Vendor, Enugu State University of Science and Technology, Enugu, Nigeria
