Privacy policy
Campus Vendor ("we," "us," or "our") operates the website campusvendor.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using Campus Vendor, you agree to the collection and use of your personal information in accordance with this policy. If you do not agree to this policy, please refrain from using our platform.
1. Information We Collect
We collect several types of information from users of Campus Vendor, including:
1.1. Personal Information: When you register on Campus Vendor, we collect personal information such as:
- Full name
- Email address (verified through your official ESUT email)
- Phone number (optional)
- Profile picture (optional)
1.2. Transaction Information: When you buy or sell items through our platform, we collect details about the transactions, including:
- Items bought or sold
- Prices
- Communication between buyers and sellers
1.3. Usage Information: We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed
- Time and date of access
- Time spent on specific pages
1.4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, understand how you interact with our platform, and personalize your experience. Cookies are small files stored on your device that allow us to recognize your preferences and improve site functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. To Provide Our Services: We use your personal information to manage your account, process transactions, facilitate communication between buyers and sellers, and ensure a secure platform experience.
2.2. To Improve User Experience: We use usage information and cookies to understand how users interact with our platform, identify areas of improvement, and provide personalized recommendations.
2.3. To Communicate with You: We may use your email or phone number to send important notifications, including updates on your transactions, changes to our policies, and promotions relevant to you.
2.4. To Ensure Security: We use your information to detect and prevent fraudulent activity, abuse, or misuse of our platform. This includes monitoring suspicious behavior and enforcing our Terms and Conditions.
2.5. For Legal Compliance: We may use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
3.1. With Other Users: Your profile information (name, profile picture, and communication history) will be visible to other users during transactions. Your email address will remain private unless you choose to share it directly with other users.
3.2. Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform, such as web hosting providers, analytics services, and security services. These third parties are bound by contractual obligations to protect your information and only use it for the purpose of providing services to us.
3.3. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
3.4. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction. We will notify you if such a transfer occurs and your data becomes subject to a different privacy policy.
4. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods if required by law, for dispute resolution, or for enforcing our policies.
5. Data Security
We take the security of your information seriously and implement appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
As a user of Campus Vendor, you have certain rights regarding your personal information:
6.1. Right to Access: You have the right to request copies of your personal information that we hold. We may charge a small fee for this service if required.
6.2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
6.3. Right to Erasure: You have the right to request that we delete your personal information, under certain conditions. However, we may retain some information if required for legal or security purposes.
6.4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
6.5. Right to Object: You have the right to object to the processing of your personal information in certain cases, such as direct marketing.
6.6. Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us at support@campusvendor.com.
7. Third-Party Links
Campus Vendor may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.
8. Children’s Privacy
Campus Vendor is not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify users by email or through a prominent notice on our platform. You are advised to review this Privacy Policy periodically for any changes. Continued use of the platform after changes are made constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@campusvendor.com
Address: Campus Vendor, Enugu State University of Science and Technology, Enugu, Nigeria.
